• Over 225'000 orders annually
  • Over 75'000 positive reviews

Contact us

Help section

You can find answers to frequently asked questions on our FAQ page at any time. Support is provided, for instance, for our neodymium magnets and magnetic products, the online shop and topics related to magnetism.

Customer care

You can reach us by phone or e-mail should you wish to contact us. Our customer service will be happy to help with your request and can assist you in the following languages: German, English, French and Italian.

E-mail and telephone number:

Tel. +41 43 399 03 59
[email protected]

We are available:

Mon - Thu 8 a.m. - 12 p.m., 1 p.m. - 5 p.m.
Friday 8 a.m. - 12 p.m., 1 p.m. - 4 p.m.

Please note: Our locations in Uster and Gottmadingen do not conduct over-the-counter retail sales.